All cancellations must be sent to enquiry@hilltopoven.com in writing stating the details of the same and it should be informed to the hotel over the telephone also.
- Less than 72 hours from check-in date: 50% retention.
- Less than a week from check-in date : 1 day retention.
- No-show shall be entitled to 100% retention.
All the cancellation(s) made are entitled to transaction charges/processing fees.
The Refund process shall take a least of 7 Days. For any queries regarding the same, Please mail us : enquiry@hilltopoven.com